Last Updated: July, 2025
All refunds for orders placed through Zomato, Swiggy, or other third-party delivery platforms are handled exclusively by the respective platform.
1. Contact the Platform Directly: Use the app or website where you placed your order
2. Report Issues: Use the platform’s customer support or “Order Help” feature
3. Follow Platform Process: Each platform has its own refund policy and
investigation process
● Missing items
● Wrong orders
● Food quality concerns
● Delivery problems
For questions about this policy:
Address: C-21 Nirvana Courtyard (Ground Floor), Delhi, India
Phone: +91 93199 93191
Email: namaste@adhyay.com
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