+91 93199 93191

Refund Policy

Refund Policy

Last Updated: July, 2025

Third-Party Platform Orders

All refunds for orders placed through Zomato, Swiggy, or other third-party delivery platforms are handled exclusively by the respective platform.

How to Request Refunds:

1. Contact the Platform Directly: Use the app or website where you placed your order
2. Report Issues: Use the platform’s customer support or “Order Help” feature
3. Follow Platform Process: Each platform has its own refund policy and
investigation process

Common Issues:

● Missing items
● Wrong orders
● Food quality concerns
● Delivery problems

Important: Cafe Adhyay cannot process refunds for platform orders. All refund decisionsare made by Zomato, Swiggy, or the respective delivery platform according to their policies.

Contact Information

For questions about this policy:

Cafe Adhyay

Address: C-21 Nirvana Courtyard (Ground Floor), Delhi, India

Phone: +91 93199 93191

Email: namaste@adhyay.com