+91 93199 93191

Privacy & Policy

Privacy Policy - Cafe Adhyay

Last Updated: July, 2025

1. Introduction

Welcome to Cafe Adhyay (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our cafe, use our services, or interact with us online.

Contact Information:

● Business Name: Cafe Adhyay
● Address: C-21 Nirvana Courtyard (Ground Floor), Delhi, India
● Phone: +91 93199 93191
● Email: namaste@adhyay.com

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

● Name and contact details (phone number, email address)
● Billing and payment information
● Dietary preferences and allergies
● Feedback and reviews
● Loyalty program information
● Reservation details and preferences

2.2 Automatically Collected Information

When you visit our premises or use our Wi-Fi:

● Device information and IP addresses
● Wi-Fi usage data
● Location data (if you enable location services)
● Website usage patterns (if you visit our website)

2.3 CCTV and Security Information

For security purposes, we operate CCTV cameras in common areas of our cafe. These recordings are used solely for security and safety purposes.

3. How We Use Your Information

We use your personal information for:

● Processing orders and payments
● Managing reservations and bookings
● Providing customer service and support
● Sending promotional offers and updates (with your consent)
● Managing loyalty programs and rewards
● Improving our services and menu offerings
● Complying with legal obligations
● Ensuring security and safety of our premises

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the
following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

● Payment processing
● Delivery services
● Marketing and communication services
● IT support and maintenance

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this
policy, comply with legal obligations, or resolve disputes. CCTV recordings are typically retained for 30 days
unless required for security investigations.

7. Your Rights

Under Indian data protection laws, you have the right to:

● Access your personal information
● Correct inaccurate or incomplete information
● Request deletion of your personal information (subject to legal requirements)
● Object to processing of your personal information
● Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided above.

8. Cookies and Online Tracking

If you visit our website or use our Wi-Fi, we may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

9. Compliance with Indian Laws

This Privacy Policy is designed to comply with:

● The Information Technology Act, 2000
● The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal
Data or Information) Rules, 2011
● The Digital Personal Data Protection Act, 2023 (when applicable)
● Other applicable Indian privacy and data protection laws

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please
contact us:

Cafe Adhyay

Address: C-21 Nirvana Courtyard (Ground Floor), Delhi, India

Phone: +91 93199 93191

Email: namaste@adhyay.com

We will respond to your inquiry within a reasonable timeframe and work to resolve any concerns you may
have.

This Privacy Policy was last updated in July 2025. Please review it periodically for any changes.